After sale service for POWERTRAC tractor customers

(1) Warranty Period

“Twelve months from the date of delivery tractor to the customer or 1500 hours of operation which occurs earlier”.

(2) After sale services

Four times inspection and oil change services shall be done during the tractor is in warranty period. For parts replacement and repair services during warranty, expenses incurred for spare parts, lubricant, travelling charges, toll charges and meal for the service men shall be provided by company side if the failure cause comply to warranty policy.

During the handover of the tractor at the end-user’ field, installation service will be conducted by the service team.
Installation services are as follows

1. Tractor walk around
2. Driving tractor
3. Safety precautions
4. Hydraulic operations
5. Implement selection, hitching and operation
6. Check points for service

(3) Four-time services

1. 50 hours
2. 300 hours
3. 600 hours
4. 900 hours

Warranty policy, Maintenance intervals and service items are attached.